Effective Date: September 12, 2026

Rob Moen Family Chat ("the Service") is a private, family-only SMS assistant operated by Rob Moen as a sole proprietor based in Oregon City, Oregon. This Privacy Policy explains how information is collected, used, stored, and protected when family members interact with the Service via text message.

Because the Service is used by children under 13, this policy is written to comply with the Children's Online Privacy Protection Act (COPPA) and applicable Oregon and federal privacy laws.

1. Who Uses This Service

Rob Moen Family Chat is a closed, invitation-only service limited to exactly four (4) family members within the Moen household: two parents and two children (ages 9 and 11). There is no public sign-up, no registration form, and no way for anyone outside the family to enroll. All users are pre-approved by the account owner (Rob Moen), who is also the parent or legal guardian of the minor users.

2. Information We Collect

When family members use Rob Moen Family Chat, the following information is collected and stored:

• Phone numbers — the mobile phone numbers of each participating family member, used to identify who is sending and receiving messages.
• SMS message content — the text of messages sent to and received from the Sunny assistant, including requests, responses, and conversational history.
• Grocery lists — items added, modified, or removed from shared family grocery lists.
• Chore assignments — chore descriptions, assignments, and completion status.
• Calendar events — family events, reminders, and scheduling information.
• Timestamps — the date and time of each interaction.

We do not collect location data, photographs, email addresses, financial information, browsing history, or any other personal information beyond what is listed above.

3. How Information Is Used

All collected information is used exclusively to provide the Service's core features:

• Responding to family members' questions and requests via SMS.
• Maintaining shared grocery lists, chore trackers, and calendar events.
• Sending broadcast messages to family members when requested by a parent.
• Providing conversation context so responses are relevant and helpful.

Information is never used for marketing, advertising, profiling, analytics, or any commercial purpose.

4. Information Sharing and Disclosure

We do not sell, rent, trade, or otherwise share personal information with any third party. Period.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in consent data, mobile phone numbers, and personal information will not be sold, shared, or disclosed to any third party beyond the essential service providers listed below.

The only external services involved in delivering the Service are:

• Twilio — provides the SMS messaging infrastructure. Twilio processes message content in transit to deliver texts to and from the Service phone number. Twilio's privacy practices are governed by Twilio's Privacy Policy.
• Anthropic (Claude AI) — powers the AI assistant that generates responses. Message content is sent to Anthropic's API to produce replies. Anthropic's privacy practices are governed by Anthropic's Privacy Policy.

No other third parties receive, access, or process any data from the Service.

5. Data Storage and Security

All data is stored in a SQLite database inside a Docker container on a private server. The server is:

• Accessible only to the account owner (Rob Moen).
• Protected by SSH key authentication and firewall rules.
• Not publicly accessible — there is no web-facing database interface.

While no system is 100% secure, the private nature of the server and the extremely small user base (4 family members) significantly limit exposure risks.

6. Children's Privacy (COPPA Compliance)

Two of the four users of Rob Moen Family Chat are children under the age of 13. We take children's privacy seriously and comply with COPPA as follows:

• Parental consent: Both minor users were enrolled by their parent (Rob Moen), who owns and operates the Service. As the parent and sole operator, Rob Moen provides verifiable parental consent for the collection and use of his children's information through the Service.
• Minimal collection: We collect only the information necessary to provide the Service (phone number and message content). No additional personal information is requested from or collected about minor users.
• No commercial use: Children's information is never used for marketing, advertising, or any commercial purpose.
• No public disclosure: Children's information is never made publicly available or shared with third parties beyond the essential service providers listed in Section 4.
• Parental access and control: The parent (Rob Moen) has full access to all data collected about minor users and can review, modify, or delete it at any time.
• Right to refuse: The parent may refuse further collection of a child's information and request deletion of existing data at any time by contacting us (see Section 10).

7. Data Retention

Conversation history and associated data (grocery lists, chores, calendar events) are retained as long as the Service is active and the data remains useful to the family. The account owner may delete any or all data at any time.

If the Service is discontinued, all stored data will be permanently deleted from the server.

8. Your Rights

Any family member (or the parent on behalf of a minor) may at any time:

• Access their data by requesting a summary of stored information.
• Correct inaccurate information.
• Delete their conversation history or any associated data.
• Opt out of the Service entirely by texting STOP to (833) 519-9525.

Requests are handled directly by the account owner, typically within 24 hours.

9. Changes to This Policy

If this Privacy Policy is updated, the revised version will be posted at this URL with an updated effective date. Because this is a closed family service, all users will also be notified directly via text message of any material changes.

10. Contact Information