Terms & Conditions
These Terms & Conditions ("Terms") govern the use of Rob Moen Family Chat ("the Service"), a private SMS-based family assistant operated by Rob Moen as a sole proprietor in Oregon City, Oregon.
By sending a text message to the Service phone number, you acknowledge that you have read and agree to these Terms and our Privacy Policy.
Rob Moen Family Chat is a private, AI-powered SMS assistant designed exclusively for the Moen family. The Service allows family members to:
The Service is powered by Anthropic's Claude AI and delivered via Twilio's SMS platform. Messages are sent to and from the dedicated number (833) 519-9525.
Rob Moen Family Chat is a closed, invitation-only service. Access is restricted to exactly four (4) pre-approved family members within the Moen household. There is no public registration, no open sign-up, and no way for anyone outside the family to join.
All users have been personally enrolled and have opted in to receive messages by the account owner and parent, Rob Moen. Minor users (under age 13) participate with full parental knowledge, consent, and oversight.
Only messages from the four allowlisted phone numbers are accepted. Messages from any other number are silently ignored.
All four users have expressly opted in to this Service.
Consent was obtained directly and personally by the account owner (Rob Moen), who is also the parent or legal guardian of the two minor users. No automated enrollment, web forms, or third-party opt-in mechanisms are used. This is a private family tool — every participant knows exactly what the Service is and has agreed to use it.
Message frequency varies based on each family member's use of the Service. Typical usage ranges from a few messages per day to approximately 20 messages per day per user.
Message and data rates may apply. Standard SMS rates from your wireless carrier apply to messages sent to and received from the Service. The Service itself does not charge any fees.
Any user may opt out of the Service at any time by texting STOP to (833) 519-9525. Upon receiving STOP, the Service will immediately cease sending messages to that phone number.
To resume the Service after opting out, text START to the same number.
For help or information about the Service, text HELP to (833) 519-9525.
Because two users are children (ages 9 and 11), the Service enforces strict content safety rules:
Responses from Sunny are generated by artificial intelligence (Anthropic's Claude). While the AI is designed to be helpful, accurate, and safe:
Users agree to use the Service only for its intended purpose: family communication, coordination, and assistance. Users agree not to:
The Service is provided on an "as is" basis. While we strive for continuous availability, the Service may experience downtime due to server maintenance, carrier issues, or technical problems. There is no guaranteed uptime or service level agreement.
Carriers are not liable for any delayed or undelivered messages. Consent to receive messages is not a condition of any purchase or transaction.
To the fullest extent permitted by law, Rob Moen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Service, including but not limited to:
Your use of the Service is also governed by our Privacy Policy, which describes how information is collected, used, stored, and protected. By using the Service, you agree to the terms of both this document and the Privacy Policy.
These Terms may be updated from time to time. The revised version will be posted at this URL with an updated effective date. Because this is a closed family service, all users will be notified directly via text message of any material changes.
These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law principles.
Rob Moen
Rob Moen Family Chat — Operator
Oregon City, OR
Email: [email protected]
Phone: (503) 308-8730